What is a digital guest guidebook?
A digital guidebook is an online collection of practical information about a stay. It can serve as a welcome book and house manual: guests find what they need in their browser, without an account or an app. With Hostsy, you organise the property information and publish the content you want guests to see.
Guest portalWhat should your welcome book include?
These are content suggestions, not a live guest guide. Adapt each section to your property and check the details before publishing.
Arrival and departure+
Add arrival directions, agreed check-in and check-out times, and where guests should return the keys.
Wi-Fi and appliances+
Include network details and instructions for the heating, coffee machine and other equipment in this property.
House rules and help+
Explain quiet hours, waste sorting and how to contact the host when help is needed.
Local recommendations+
Suggest places you know, explain why you recommend them and check addresses and opening times.
From property information to a shareable guide.
Turn approved property information into a digital guest guide: a welcome book with Wi-Fi details, appliance instructions, house rules and local recommendations. Guests scan the QR code or open a link in their browser, without an account or app download. Update your guide centrally as information changes.
Build once
Create content with AI, upload manuals and reuse approved information across properties.
Publish everywhere
Share a branded URL or QR code that works beautifully on every device.
Update centrally
Change information once and keep your team and guest-facing guides in sync.
Meet Hostsy in 38 seconds.
See how a digital guest guide brings your property information together. Video with music and on-screen text, without narration.
Read the video description
The video opens with recurring questions about Wi-Fi, heating and check-out. It presents a digital welcome guide on a phone, with Wi-Fi, arrival and departure information, house instructions and local recommendations. A guest scans a QR code at the entrance to open the guide, without an app or account. The next scenes show centrally updated property information and guides, followed by Hostsy AI answering a team member’s question using property content and showing its source. The video closes with an invitation to make guests feel at home and try Hostsy free for 14 days, without a credit card. Background music accompanies the text; there is no narration.
Your brand on the sign. Your guide within reach.
Personalise the colours, use your account logo and download an A5 or ISO B5 sign with your property’s QR code, ready to print.
- Welcome and Minimal layouts, both in portrait format
- Your own heading and welcome message, with PT or EN instructions
- Preview your design and save it for each property
- PDF for home printing or a print shop; QR-only SVG also available
Create your sign inside the property’s settings. The black vector QR stays in a protected white panel, and the required Hostsy.app signature automatically adapts to the background. You arrange printing; Hostsy provides the files.
Keep the guide current when your property changes.
A printed welcome book needs new pages when details change. A downloaded PDF may keep an old password or instruction. With an online guide, you update the published information centrally and guests reopen the same address. Updating the content does not require a new QR sign while the guide address stays the same and the guide remains accessible.
For the host, the team and the next property.
One property needs accurate instructions; a portfolio needs a way to maintain them consistently. Hostsy combines guest guides with reusable shared content and property knowledge for your team. Hostsy AI helps hosts and team members consult that information; guests read the published digital guide.
Start with one property. Plan for your portfolio.
The starting price shown below is for the first property, before applicable taxes. Progressive bands apply as your portfolio grows. Use the pricing calculator for your total.
€7 per month
for the first property
Prices exclude VAT. Applicable taxes are added.
14 days free · No credit card · 1 property during the trial
See all pricing tiersEverything you need to know.
Can I print a sign with my property’s QR code?+
Yes. Inside each property, choose the Welcome or Minimal layout in portrait A5 or ISO B5. Personalise the colours, use your account logo and edit the heading and welcome message. Instructions are available in Portuguese or English; custom messages are not automatically translated. Preview and save the design for that property. Download a PDF centred on A4 for home printing at Actual size / 100%, or a print-shop file with 3 mm bleed and crop marks. Layout positions are fixed. The Hostsy.app signature stays visible, and QR-only SVG download remains available. Hostsy does not supply physical signs or a printing service.
Will I need to reprint my QR sign when I update the guide?+
Changing guide content does not require a new sign. The QR remains valid while the guide address stays the same and the guide is accessible. If its address changes, download and print an updated sign. Test the printed QR with a phone before printing more copies.
Is Hostsy a guest chatbot?+
No. Hostsy AI is built for hosts and their teams. It helps them find, organise and maintain information about their properties. Guests access the approved information through a digital guide.
What happens when information is missing?+
Hostsy does not invent an answer. It clearly flags the missing detail and helps an authorised team member add it to the property knowledge base.
Can we manage multiple brands and properties?+
Yes. Hostsy is multi-tenant by design, with organisations, brands, properties, teams, roles and reusable content.
Do guests need to install an app?+
No. Every guide works in the browser and can be opened through its URL or a property QR code.
Will Hostsy integrate with our PMS?+
PMS integrations are part of the roadmap. The first integrations will be prioritised with launch customers to support the systems operators already use.
Fewer questions for hosts. Faster answers for guests.
Make reliable property information easy to manage and instantly accessible throughout every stay.
14 days free · No credit card · 1 property during the trial
Start free